data-deletion
Safeguard articles tagged "data-deletion" — guides, analysis, and best practices for software supply chain and application security.
4 articles
Every Notification Is a Permanent Copy of Your Customer's Data
Email is the one channel where you hand data to a third party as a matter of routine and nobody counts it as a data flow. The inbox is not deleted, is forwarded, is searchable by whoever holds it, and is scanned.
The Customer Left. Their Data Did Not.
Billing stops and everything else stays: their records in your database, their files in storage, their keys still valid, their users still able to log in. Onboarding is a designed process. Offboarding carries the obligations.
Your Search Index Is a Second Database With None of Your Access Controls
A missing clause in a database query returns too much. A missing clause in a search query returns everything, across every customer, ranked by relevance.
Deleting a User Is Harder Than You Told the Customer
The row is soft deleted, a replica has it, the search index has it, last night's backup has it, the warehouse has a copy with different keys, and two vendors you forwarded it to still hold it.
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